Privacy Policy
Article 1 (Purpose of Personal Information Processing)
This privacy policy is established and disclosed to protect the rights of information subjects and comply with relevant laws and regulations when processing personal information in relation to the WeToon service provided by JGB Public Co., Ltd. (hereinafter referred to as the "Company").
The Company processes personal information for the following purposes. The processed personal information will not be used for purposes other than the following, and prior consent will be obtained if the purpose of use is changed.
1. Service provision and management: Membership registration, content provision, customized service provision, identity verification, etc.
2. Customer management and complaint handling: Responding to customer inquiries, handling complaints, preserving records for dispute resolution, etc.
3. Use in marketing and advertising: New services Development, provision of event and advertising information, analysis of access frequency, etc.
Unique identification information is processed only when specifically required or permitted by law in accordance with Article 24, Paragraph 1 of the Personal Information Protection Act or when separate consent is obtained from the information subject. Processing of resident registration numbers is prohibited except in cases specified by law or presidential decree.
Article 2 (Processing and retention period of personal information)
The company processes and retains personal information within the retention and use period of personal information stipulated by law or the retention and use period of personal information agreed upon by the information subject when collecting personal information.
1. The processing and retention period of each personal information is as follows.
1) Website membership registration and management: Until membership withdrawal
However, in the following cases, until the end of the relevant reason
• In the event of an investigation or inquiry due to violation of relevant laws and regulations: Until the end of the investigation or inquiry
• In the event of a remaining creditor-debtor relationship due to use of the website: Until the settlement of the creditor-debtor relationship
2) Provision of goods or services: Until the completion of the supply of goods or services and the completion of payment or settlement of fees
However, in the following cases, until the end of the relevant period
• Act on Consumer Protection in E-Commerce, etc.Records related to transactions pursuant to
① Records related to display and advertisement: 6 months
② Records of contracts or withdrawal of subscription, payment, supply of goods, etc.: 5 years
③ Records of consumer complaints or dispute resolution: 3 years
• Communication Secrets Protection ActStorage of communication fact confirmation data pursuant to
① Subscriber telecommunication date and time, start and end time, other party subscriber number, number of uses, transmitter base station location tracking data: 1 year
② Computer communication, Internet log records, access location tracking data: 3 months
3) Other personal information processing tasks: Retention period
Article 3 (Items of personal information processed)
The company processes the following personal information items. Required and optional items are clearly described and the minimum information necessary for service provision and operation is collected.
1. Membership registration and management
• Required items: name, email address, password
• Optional items: phone number, profile picture
2. Service provision and operation
• Required items: name, email address, service usage history, payment information (card number, transaction history, etc.)
• Automatically generated items: access IP address, cookies, access log, device information
3. Customer Inquiry and Complaint Handling
• Required items: Name, email address, inquiry content
Article 4 (Processing of personal information of children under 14 years of age)
When processing personal information of children under 14 years of age, the company must obtain the consent of the legal representative in accordance with relevant laws and collects the minimum personal information necessary to perform the relevant service.
1. Collection items
• Name, relationship, contact information of legal representative
• Child's name, date of birth
2. Method of confirming consent of legal representative
• Method of having legal representative indicate whether or not they agree on the Internet site where the consent is posted, and verifying their identity through the legal representative's mobile phone authentication, etc.
• Method of having legal representative indicate whether or not they agree on the Internet site where the consent is posted, and verifying their identity by receiving the legal representative's credit card/debit card information
• Method of directly issuing a written document containing the consent to the legal representative, or delivering it via mail or fax, and having the legal representative sign and stamp it and submit it
• Method of sending an e-mail containing the consent and receiving an e-mail containing the consent from the legal representative
• Method of informing the legal representative of the consent by phone, providing an Internet address where the consent can be confirmed, and then obtaining consent by phone again Method
• Other methods of informing the legal representative of the consent content and confirming the consent intent in a similar manner as above
3. Collection of personal information for promotional purposes
• If the company additionally collects personal information of children under the age of 14 for promotional purposes, etc., separate consent must be obtained from the legal representative.
Article 5 (Matters regarding provision of personal information to third parties)
The company processes the personal information of the data subject only within the scope specified in the purpose of processing personal information, and provides personal information to third parties only in cases corresponding to Articles 17 and 18 of the Personal Information Protection Act, such as the consent of the data subject or special provisions of the law. In no other cases, the personal information of the data subject is provided to third parties.
1. Status of third party provision
• The company provides personal information to third parties as follows with the consent of the information subject in order to provide smooth services.
As prescribed by relevant laws and regulations
Until the retention period
Product shipment
2. Provision in emergency situations
• In the event of an emergency such as a disaster, infectious disease, an incident or accident that poses an imminent risk to life or body, or an imminent loss of property, the company may provide personal information to relevant organizations without the consent of the information subject. In this case, the company provides only the minimum personal information required in accordance with the relevant laws.
3. Principles for provision to third parties
• The company does not use or provide personal information beyond the scope of notifying the information subject of the purpose of use/provision and obtaining consent or the scope permitted by law.
Article 6 (Procedures and methods for destroying personal information)
When personal information becomes unnecessary due to the expiration of the personal information retention period, achievement of the processing purpose, etc., the company destroys the relevant personal information without delay.
1. Procedures for destroying personal information
• The company selects personal information for which a reason for destruction has occurred and destroys the personal information after receiving approval from the personal information protection officer.
2. Method of Destruction of Personal Information
• Electronic file format: Delete using dedicated software or degausser so that recovery and reproduction are impossible.
• Paper document format: Destroy by shredding or incineration.
3. Preservation of Personal Information in Accordance with Laws
• If the retention period of personal information agreed upon by the data subject has expired or the purpose of processing has been achieved, but the personal information must be preserved in accordance with relevant laws, it will be transferred to a separate database (DB) or stored in a different location based on the relevant laws.
Article 7 (Rights, Obligations, and Exercise Methods of Data Subjects and Legal Representatives)
1. Rights of the data subject
1) The data subject may exercise the right to request access to, correction of, deletion of, or suspension of processing of personal information at any time against the company.
Rights related to personal information of children under the age of 14 must be exercised by their legal representatives, and minors over the age of 14 may exercise their rights directly or through their legal representatives.
• In the event of an investigation or inquiry due to a violation of relevant laws and regulations: Until the end of the investigation or inquiry
• In the event of a remaining creditor-debtor relationship due to the use of the website: Until the settlement of the creditor-debtor relationship
2. Method of exercising rights
1) The information subject may exercise his/her rights against the company in the following ways in accordance with Article 41, Paragraph 1 of the Enforcement Decree of the Personal Information Protection Act.
• Direct application through the company's website
① View and modify personal information through the member information page
② Request for deletion of personal information through the membership withdrawal page
③ Application through written document, e-mail, fax, etc.
④ Application through other customer centers provided by the company
The company will take action without delay on the information subject's request to exercise his/her rights.
3. Exercise of rights by legal representative or agent
1) Rights may be exercised through an agent, such as a legal representative or authorized person of the data subject.
In this case, you must submit a power of attorney in the format of Appendix 11 of the “Personal Information Processing Method Notice (No. 2020-7).”
4. Restrictions on exercising rights
1) Requests to view and suspend processing of personal information may be restricted in accordance with Article 35, Paragraph 4 and Article 37, Paragraph 2 of the Personal Information Protection Act.
2) Requests for correction and deletion of personal information may be restricted if the relevant personal information is specified as a collection target in other laws.
5. Identity Verification Procedure
1) When a request is made to exercise the rights of a data subject or agent, the company will conduct the necessary procedures to verify that the requester is the data subject or a legitimate agent.
6. Rights Exercise Reception and Inquiry
1) The information subject may submit a request to exercise rights through the personal information protection manager or relevant department below.
• Personal Information Protection Manager: CEO Kim Jae-kwan
• Contact: 010-2788-1689
• Email: kim_ceo@jgvipublic.com
3) Other personal information processing tasks: Retention period
Article 8 (Measures to Ensure the Security of Personal Information)
In order to ensure the security of personal information, the company is implementing the following measures in accordance with Article 29 of the Personal Information Protection Act and the Enforcement Decree of the same Act.
1. Administrative measures
• Establishment and implementation of internal management plan
• Regular employee training for personal information protection
2. Technical measures
• Management of access rights to personal information processing system
• Installation of access control system and security program
• Encryption of personal information
3. Physical measures
• Access control to computer rooms and data storage rooms
Article 9 (Measures to ensure the safety of personal information)
The company is responsible for the overall management of personal information processing, and has designated a personal information protection officer as follows to handle complaints and provide remedies for damages from information subjects related to personal information processing.
1. Personal information protection officer
• Name: Kim Jae-kwan
• Position: Representative
• Contact: 010-2788-1689
• Email: kim_ceo@jgvipublic.com
2. Inquiry and Processing
• The information subject may inquire about all personal information protection-related inquiries, complaint handling, damage relief, etc. that occur while using the company's services to the personal information protection manager. The company will respond to and process the information subject's inquiries without delay.
Article 10 (Matters related to changes to the personal information processing policy)
1. Effective date and application
• This personal information processing policy will be applied from January 23, 2025.
2. The previous personal information processing policy was not in operation, and this policy is the first personal information processing policy written.
• The previous personal information processing policy was not in operation, and this policy is the first personal information processing policy written.